CRISIS LINE: 262-657-7188
We offer crisis intervention, both in-person and phone service, 24 hours a day, seven days a week, 365 days a year. There is never an automated answering machine or voice message answering our phone. Our well-trained dedicated crisis staff provides face-to-face interventions and/or phone counseling in crisis situations.
You should call the Crisis Hotline is you or someone you know is experiencing:
- Feeling Suicidal
- Angry, depressed or anxious
- Substance abuse problems
- Lonely or isolated
- Family disputes
- Physical or emotional abuse
- Having school problems
- Runaway issues
- Just need to talk…
Cross-trained Crisis Prevention/Intervention Unit
Historically, our crisis unit has been divided into two parts—Adult and Juvenile Crisis. In 2017, those divisions merged to create a unique, cross-trained Crisis Prevention/Intervention Unit. This combined unit can address the emergent mental health and substance abuse needs of individuals and families in Kenosha county. KHDS provides after-hours Child Protective Services, Child Protective Initial Assessments and Child Welfare Services Reports.
Community Response Counselor
Our Community Response Counselor enhances and strengthens the relationship our Crisis Prevention/Intervention Unit has with local law enforcement and local hospital emergency rooms. The CR Counselor responds directly to assistance calls from police and sheriff’s departments, going into the community to assist officers when they are dealing with individuals in crisis. The CR Counselor then provides follow-up and referral to individuals to ensure the crises have been diffused and effective services are received.
CARA Grant Recovery Coaches
We have several Comprehensive Addiction and Recovery Act (CARA) Grant Recovery Coaches to the Crisis Prevention/Intervention Unit. These dedicated individuals, all of whom are in recovery, work with our crisis team to better address the needs of those in our community who have overdosed or are abusing opiates. These coaches respond to the local emergency rooms at the time of the call to meet with the person in crisis and offer support, information and treatment options.